The International Detailing Association hosts a series of webinar presentations covering a variety of topics to help improve the knowledge and ability of IDA Members and Non-Members from the comfort of a home or office computer! The webinars take place on the third Thursday of the month from February to November.  Check back regularly for the current line-up below and to register!

Customer Interactions and Sales

Presenter - Joseph Torbati, CEO of OCDetailing

Bio - Detailing for 9 years, Joseph has built one of the most reputable, successful shops in the country. OCDetailing is always evolving and is known the world over for stellar customer service and incredible results.

Description - An intro to dealing with customer, overcoming objections, and closing the sale.

Objectives - Give insight to how to deal with customers and sales.

Date - November 16, 2017

Time - 6pm CST

Certified Detailers - Attending a webinar earns Certified Detailers 1 credit towards recertification.

Technology - Attendance will require an internet connection and ability to connect to GoTo Meeting. Test your computer at  The webinar connection information will be released one week before the event.

Cancellation Policy - There is limited space available for each webinar. If you register but find that you are no longer able to attend the live webinar, please cancel your registraion to free up space for others. Members can always access the webinar recording from the Member Resources page. Please note: no refunds or cancellations within 48 hours of the event. 

Price - Free for members and $25 for non-members. Non-members who join within 30 days of the webinar may apply the registration fee to membership dues* (join the IDA here).
*Contact the IDA office for more information.

Register Now!